Return & Refund Policy

We want you to be happy with every COZYMERRY purchase. Since we bring in limited quantities from small makers, please choose carefully and message us anytime before you order if you're unsure about sizing.

PRE-ORDER
→ Final sale. No returns or exchanges for change of mind.

IN-STOCK
→ Contact us within 7 days of delivery
→ Approved returns are issued as store credit, valid 12 months
→ Must be unworn, unwashed, tags and original packaging intact
→ Return shipping is on the customer, original shipping fees are non-refundable

SIZE EXCHANGE
→ We'll help when stock allows. Message us within 7 days.

DAMAGED OR WRONG ITEM
→ On us. Send photos within 7 days and we'll replace or refund in full.

NOT ELIGIBLE
→ Items worn, washed, altered, or damaged after delivery
→ Requests made more than 7 days after delivery
→ Hygiene-sensitive items, noted on product pages
→ Pre-order items

HOW TO START
→ Email cozymerry@gmail.com with your order number and photos
→ We reply within 1 to 2 business days

Refunds for damaged or incorrect items are issued to your original payment method. Timing may vary depending on your payment provider.

Country/region

Terry Pants

Terry Pants

PRODUCT DETAILS

MATERIALS&CARE

SIZE AND FIT